Refund and Cancellation Policy

Effective date: 2026-09-13

The provider research service is being prepared. New requests and purchases are currently unavailable. No researched provider network or proven ranking is available through this service.

This update applies prospectively. Previously accepted terms and purchase receipts continue to govern existing agreements and their rights. This page does not replace those agreements, change a completed purchase, or remove support, privacy, refund, cancellation, receipt, or retained-record access rights.

Existing purchases and subscriptions

No new service purchase is available. Existing payments and entitlements retain their accepted terms. A change in the planned service does not itself cancel an existing subscription or erase a refund obligation.

Cancel an existing subscription online from your signed-in account. No telephone call, postal mail, or unnecessary multi-step retention flow is required. Cancellation stops future renewal charges once confirmed by the payment provider. Account and retained-record access remain available under previously accepted terms and applicable law. A cancellation receipt records the effective date and subscription identifier without task content or API keys.

Current access is for existing accounts and retained records; previous repair services are no longer offered. Withdrawal of a service does not waive any existing contractual service or refund rights. If a service you purchased is unavailable, contact [email protected] for review and any remedy owed under your accepted terms and applicable law.

Refund requests

You may request a refund from your signed-in account or [email protected]. Subject to mandatory law and marketplace rules, we offer a refund for a first paid charge requested within 7 days from the first charge when the request is not fraudulent, and for an unused renewal charge. A materially consumed renewal may be denied with an explanation and support escalation. Duplicate requests are idempotent. Approved refunds are sent through Stripe, Inc. to the original payment method when practicable; timing then depends on that provider.

A payment-provider failure does not mean that a cancellation or refund succeeded. Pending or failed requests remain subject to confirmation from the payment provider. Nothing here restricts a non-waivable card-network, marketplace, or consumer right.

Cancellation, expiry, or refund does not remove access owed under accepted terms or law to receipts, legal documents, account closure, key removal, support, or retained records and exports. Contact support if an account control is unavailable.